top of page
Screenshot 2025-09-16 at 13.29.27.png

Accessibility Statement

Accessibility Statement

Effective date: 6 August 2026

​

At Little Lodge Glamping, we believe everyone should be able to access information about our accommodation and enjoy using our website, regardless of ability or technology.

​

We are committed to making our website as accessible and inclusive as possible and continually improving the experience for all visitors.

Our Commitment

We aim to ensure that our website:

  • Is easy to navigate using a keyboard, mouse or touchscreen.

  • Uses clear, simple language wherever possible.

  • Has a logical page structure with meaningful headings.

  • Provides sufficient colour contrast between text and backgrounds.

  • Can be viewed on a wide range of devices, including mobile phones and tablets.

  • Is compatible with modern web browsers and assistive technologies where reasonably practicable.

  • Follows the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
     

Accessibility Features

Our website includes a range of features designed to improve accessibility, including:

  • Responsive design for desktop, tablet and mobile devices.

  • Clearly structured page layouts.

  • Consistent navigation throughout the website.

  • Readable fonts and appropriately sized text.

  • Alternative text for images wherever appropriate.

  • Descriptive page titles and headings.

  • Simple forms with clearly labelled fields.

  • Links written in meaningful language.

 

Browser Accessibility

Most modern web browsers include accessibility features that allow you to:

  • Increase text size.

  • Zoom in without losing functionality.

  • Adjust colour settings.

  • Use text-to-speech software.

  • Navigate using only a keyboard.

  • Enable high-contrast viewing modes.

For the best experience, we recommend keeping your browser up to date.

​

Assistive Technology

We aim for our website to work with commonly used assistive technologies, including:

  • Screen readers

  • Screen magnifiers

  • Speech recognition software

  • Keyboard-only navigation

  • Voice control software

As accessibility technology continues to evolve, we will continue to review compatibility and make improvements where practical.

​

Images

Where appropriate, we provide alternative ("alt") text to describe images for visitors using screen readers.

Some decorative images may intentionally have empty alternative text so they are ignored by assistive technology.

​

Videos

Where videos are included on our website, we aim to provide captions or accompanying descriptive information whenever reasonably possible.

​

Documents

Any downloadable documents published on our website will, wherever practical, be created in an accessible format.

If you require information in an alternative format, please contact us.

 

Known Limitations

We recognise that accessibility is an ongoing process and there may be areas where improvements can still be made.

Examples may include:

  • Third-party booking platforms or embedded content that is outside our direct control.

  • Older images that may not yet have detailed alternative text.

  • Maps or interactive content provided by external providers.

  • Third-party widgets, plugins or social media feeds.

Where we identify issues, we will seek to improve them whenever reasonably practicable.

Booking Accessibility

We understand that every guest has different needs.

If you have any questions about the accessibility of Little Lodge Glamping or would like further information before booking, we encourage you to contact us.

We are happy to provide additional details about:

  • Parking

  • Access routes

  • Ground surfaces

  • Bathroom facilities

  • Sleeping accommodation

  • Outdoor areas

  • Lighting

  • Distances between facilities

Our aim is to help guests make informed decisions about whether our accommodation is suitable for their individual requirements.

​

Alternative Formats

If you need information from this website in an alternative format, we will do our best to provide it.

Examples include:

  • Larger print

  • Plain text

  • Information by email

  • Telephone assistance

Please contact us and we will respond as quickly as possible.

​

Feedback

We welcome feedback on the accessibility of our website.

If you experience any difficulty accessing information or using any part of the website, please let us know.

When contacting us, it is helpful if you can include:

  • The page you were visiting.

  • The issue you experienced.

  • The device and browser you were using.

  • Any assistive technology you were using (if applicable).

We will make every reasonable effort to resolve the issue promptly.

​

Contact Us

If you require assistance or would like to report an accessibility issue, please contact:

​

Little Lodge Glamping

Email: wendyjanemiller@outlook.com

Telephone: 07469 211808

Address:

Little Lodge Glamping

Laxfield Road

Cratfield

Halesworth

IP19 0QG

​

Continuous Improvement

Accessibility is an ongoing commitment.

​

As we update our website, we will continue to review its accessibility and make improvements wherever possible.

Our goal is to provide a welcoming online experience that reflects the inclusive and friendly atmosphere guests can expect when staying at Little Lodge Glamping.

​

Thank you for helping us improve our website for everyone.​​

LLGCarriage.jpeg
bottom of page