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Terms and Conditions

Website Terms & Conditions​

Effective Date: 6 August 2026

 

Welcome to the Little Lodge Glamping website ("the Website"). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use this Website.

1. About Us

This Website is owned and operated by Little Lodge Glamping, providing glamping accommodation in Cratfield, Suffolk.

 

Contact details:

Little Lodge Glamping

Email: wendyjanemiller@outlook.com

Telephone: 07469 211808

Postal Address:

Little Lodge Glamping

Laxfield Road

Cratfield

Halesworth

IP19 0QG

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2. Use of This Website

You may use this Website for lawful purposes only.

You agree not to:

  • Use the Website in any way that breaches applicable laws or regulations.

  • Attempt to gain unauthorised access to any part of the Website or its systems.

  • Upload or transmit malicious software, viruses or harmful code.

  • Use the Website in a way that could damage, disable or impair its operation.

  • Copy, reproduce or distribute Website content without permission, except for personal, non-commercial use.
     

3. Website Content

We make every effort to ensure the information on this Website is accurate and up to date.

However:

  • Information may occasionally contain errors or omissions.

  • Prices, availability and accommodation details may change without notice.

  • Images are provided for illustrative purposes and may vary slightly from the current appearance due to seasonal changes, improvements or maintenance.

Whilst every effort is made to ensure accuracy, we cannot guarantee that all information will always be complete or current.

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4. Booking Information

This Website provides information about Little Lodge Glamping and may allow you to enquire about or book accommodation.

All bookings remain subject to:

  • Availability

  • Confirmation

  • Our separate Booking Terms & Conditions

Where bookings are made through third-party platforms such as Airbnb, their own terms and conditions will also apply.

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5. Prices

Prices shown on this Website are believed to be accurate at the time of publication.

We reserve the right to amend prices without prior notice.

The price confirmed at the time of booking will apply to your reservation.

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6. External Links

Our Website may include links to third-party websites including:

  • Local attractions

  • Restaurants and pubs

  • Booking platforms

  • Tourist information

  • Social media

These links are provided for convenience only.

Little Lodge Glamping has no control over external websites and accepts no responsibility for their content, availability or privacy practices.

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7. Intellectual Property

Unless otherwise stated, all content on this Website is the property of Little Lodge Glamping or used with permission.

This includes:

  • Text

  • Photographs

  • Logos

  • Branding

  • Graphics

  • Illustrations

  • Maps

  • Website design

  • Downloadable materials

You may:

  • View pages for personal use.

  • Print information for planning your stay.

You may not:

  • Reproduce Website content commercially.

  • Copy images without permission.

  • Republish material on another website.

  • Modify or redistribute our content.

  • ​

8. Photography

Photographs throughout the Website are intended to represent the accommodation and surrounding area as accurately as possible.

​

As Little Lodge Glamping is located within the Suffolk countryside, seasonal changes, planting, weather conditions and natural growth may alter the appearance of the site throughout the year.

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9. Availability of the Website

We aim to keep the Website available at all times.

However, we cannot guarantee uninterrupted access.

We may suspend access temporarily for:

  • Maintenance

  • Security updates

  • Technical issues

  • Improvements

We shall not be liable for any temporary interruption to Website availability.​

10. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

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To the fullest extent permitted by law, Little Lodge Glamping shall not be liable for:

  • Loss arising from reliance on Website information.

  • Temporary Website outages.

  • Technical faults beyond our reasonable control.

  • Loss of data or interruption to your internet connection.

  • Content on third-party websites.

 

Nothing in these Terms affects your statutory rights as a consumer.

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11. Viruses and Security

Although we take reasonable steps to keep the Website secure, we cannot guarantee it will always be free from viruses or other harmful components.

​

You are responsible for using appropriate antivirus software and protecting your own devices.

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12. Privacy

Your use of this Website is also governed by our:

These documents explain how we collect, store and process personal information.

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13. Accessibility

Little Lodge Glamping is committed to providing an accessible website for all visitors.

Please see our Accessibility Statement for further information.

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14. User Enquiries

When submitting an enquiry through our Website, you agree that:

  • The information you provide is accurate.

  • You will not knowingly provide false or misleading information.

  • Communications remain courteous and respectful.

We reserve the right not to respond to abusive, offensive or inappropriate communications.

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15. Changes to the Website

We may update, modify or remove content from the Website at any time without prior notice.

This includes:

  • Accommodation details

  • Facilities

  • Prices

  • Images

  • Local information

  • Offers
     

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

  • Severe weather

  • Flooding

  • Fire

  • Pandemic

  • Government restrictions

  • Utility failures

  • Industrial action

  • Acts of nature
     

17. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

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Any disputes arising in connection with this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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18. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be available on this Website.

Your continued use of the Website constitutes acceptance of any revised Terms.

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19. Contact Us

If you have any questions regarding these Website Terms & Conditions, please contact:

Little Lodge Glamping

Email: wendyjanemiller@outlook.com

Telephone: 07469 211808

Postal Address:

Little Lodge Glamping

Laxfield Road

Cratfield

Halesworth

IP19 0QG

​

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Related Policies

These Terms & Conditions should be read alongside our:

Together, these documents explain how our Website operates, how your information is protected and the terms that apply when making a booking or visiting Little Lodge Glamping.

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